EMBRACE

EMBRACE

Embrace an inclusive organisation that enables everyone to thrive. Value differences and people from all walks of life, both colleagues and customers. Be a part of our culture of understanding that empowers the colleague voice and collaborates effectively to include the ideas and opinions which help us to grow. Strive for a workforce that’s more representative of our customers, and a workplace that creates a sense of belonging for everyone.

FOCUS

FOCUS

Concentrate on what’s required to do your role successfully. Work fast and smart and seek continuous improvement. Make a positive impact in your division and for your customers. Be confident in your ability to do better.

FUN

FUN

Help us to put the fun into insurance and into our group. Be an advocate. Participate in what’s on offer and appreciate our partnership.

OWN

OWN

Treat the business as if you were its founder - think big/think commercially. Be accountable for your actions - admit mistakes and learn from them. Do right by customers. Take pride in what you do and play your part in building a company that’s profitable and resilient for the future.

RESPONSIBLE

RESPONSIBLE

Support our journey to change for good. Environment: Green Ambitions – reduce, reuse, recycle, consider your carbon footprint. Social: Contribute to our society, support your chosen charities or your community with our fundraising opportunities. Governance: Make a difference, contribute to and influence change. Improve services and solutions for all stakeholders (customers, partners, investors).

TEAMWORK

TEAMWORK

Collaborate with and encourage others. Be enthusiastic and motivated. Think creatively to innovate and improve.

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