EMBRACE

EMBRACE

Embrace an inclusive organisation that enables everyone to thrive. Value differences and people from all walks of life, both colleagues and customers. Be a part of our culture of understanding that empowers the colleague voice and collaborates effectively to include the ideas and opinions which help us to grow. Strive for a workforce that’s more representative of our customers, and a workplace that creates a sense of belonging for everyone.

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FOCUS

FOCUS

Concentrate on what’s required to do your role successfully. Work fast and smart and seek continuous improvement. Make a positive impact in your division and for your customers. Be confident in your ability to do better.

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FUN

FUN

Help us to put the fun into insurance and into our group. Be an advocate. Participate in what’s on offer and appreciate our partnership.

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OWN

OWN

Treat the business as if you were its founder - think big/think commercially. Be accountable for your actions - admit mistakes and learn from them. Do right by customers. Take pride in what you do and play your part in building a company that’s profitable and resilient for the future.

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RESPONSIBLE

RESPONSIBLE

Support our journey to change for good. Environment: Green Ambitions – reduce, reuse, recycle, consider your carbon footprint. Social: Contribute to our society, support your chosen charities or your community with our fundraising opportunities. Governance: Make a difference, contribute to and influence change. Improve services and solutions for all stakeholders (customers, partners, investors).

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TEAMWORK

TEAMWORK

Collaborate with and encourage others. Be enthusiastic and motivated. Think creatively to innovate and improve.

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